Questions to Ask a Roofer in Clarksville, TN
Hiring a roofer is a big deal. You are trusting them with your home, your money, and your
safety. But most homeowners do not know what questions to ask. They get a quote, say yes,
and hope for the best. That is a mistake.
We have been roofing in Clarksville since 2003. We have seen the good, the bad, and the ugly.
The best way to protect yourself is to ask the right questions before you sign anything. These
questions separate the professionals from the storm chasers.
This article gives you ten essential questions to ask a roofer in Clarksville. Ask these. If the
roofer hesitates or gives vague answers, nd someone else. Call (931) 666-1469. We will
answer every one.
Ten Questions to Ask Before Hiring
Let us go through them one by one. Each question reveals something important.
Question 1: Are you licensed and insured in Clarksville? Tennessee does not have a
statewide roofing license, but Montgomery County requires contractor registration. Ask for their
registration number. Also ask for a certi cate of insurance showing liability (at least $1 million)
and workers comp. Call the insurance company to verify. If they cannot provide this, do not let
them on your roof.
Question 2: How long have you been in business in Clarksville? A roofer with ten plus years
of local experience is a safer bet than a startup or a storm chaser. We have been here since
- That means we have worked through multiple storm seasons. We know what works and
what does not.
Question 3: Do you pull permits for roof replacements? Some roofers skip permits to save
time and money. That is illegal and unsafe. In Montgomery County, a permit is required for any
roof replacement. We pull the permit. We schedule the inspection. We pay the fee. It is included
in your estimate.
Question 4: What brand of shingles do you use, and are you a certified installer? Not all
shingles are equal. GAF, Owens Corning, and CertainTeed are the top brands. Certified
installers have been trained by the manufacturer. They can offer upgraded warranties (nonprorated, materials and labor). We are certified for GAF and Owens Corning.
Question 5: What is your workmanship warranty? Manufacturer warranties cover defective
shingles. Workmanship warranties cover installation errors. Some roofers offer no workmanship
warranty. Some offer one year. We offer ten years. Get it in writing. If the roofer says "we have a
lifetime warranty," ask for the details. Many "lifetime" warranties are prorated and exclude
labor.
Question 6: Will you give me a written, line-item estimate? Verbal estimates are worthless.
You need a written document that breaks down tear-o , underlayment, shingles, flashing,
cleanup, and permits. A line-item estimate allows you to compare apples to apples. We provide
line-item estimates for every job.
Question 7: Do you have local references I can call? Any roofer who has been in Clarksville
for more than a year has dozens of past customers. Ask for three. Call them. Ask about
communication, cleanliness, and whether the roof leaked. Ask if they would hire the roofer
again. We have a list of references ready.
Question 8: How do you handle insurance claims? If you have storm damage, you need a
roofer who knows the claims process. Ask if they will meet the adjuster on the roof. Ask if they
provide documentation (photos, estimates). Ask how many claims they have handled. We have
handled thousands. We know the adjusters.
Question 9: What is your payment schedule? A typical roof replacement requires a 30
percent deposit, with the balance due upon completion. Never pay 100 percent upfront. Never
pay cash without a receipt. Never pay a large deposit before materials are delivered. We follow
standard payment terms.
Question 10: Will you clean up with magnets after the job? Roofing nails are everywhere
after a replacement. A professional roofer runs magnets over your yard and driveway. They also
blow o your sidewalk and street. Ask about their cleanup process. We use magnets and
blowers. We also do a visual inspection.
Fort Campbell families, add an eleventh question: Do you have base access and experience
with military housing? We do. We have base access. We have worked with the housing office.
Red Flag Answers to Watch For
Here is what to listen for.
- "We don't need a permit." That is illegal in Montgomery County. Walk away.
- "Our workmanship warranty is verbal." Get it in writing or it does not exist.
- "We don't have local references because we are new." Then hire someone who is not new.
- "You don't need to call your insurance company." You absolutely do. The roofer should not
discourage you.
- "Sign this contingency agreement." That gives them control over your claim. Do not sign.
- "We need 100 percent upfront." No legitimate contractor asks for full payment before
starting.
Why Clarksville Roofing Co Passes Every Question
Licensed and insured. Local since 2003. Certified GAF and Owens Corning installer. Ten-year
workmanship warranty. Written line-item estimates. Dozens of local references. Thousands of
insurance claims handled. Standard 30 percent deposit. Full magnet cleanup.
We are the roofer we would want our own family to hire. For Fort Campbell families, we offer
base access, military discount, and experience with power of attorney.
Frequently Asked Questions
Should I ask for a lien waiver from my roofer?
Yes. A lien waiver protects you if the roofer does not pay their suppliers. We provide a final lien waiver upon payment. It is standard practice.
Can I ask a roofer for their tax ID number?
Yes. A legitimate roofer will provide it for your records. We do.
How many estimates should I get before deciding?
Three. Throw out the lowest and highest. Choose the middle with good answers to these questions.
What if a roofer refuses to answer these questions?
Do not hire them. Any legitimate roofer expects these questions and has ready answers. If they get defensive, that is a red ag.
Should I ask about safety training?
Yes. Ask if their crew has fall protection training. We require annual safety training for all crew members. We can provide documentation.
Can I ask for a copy of their insurance certi cate before they start?
Yes, and you should. We provide a certi cate of insurance (COI) upon request. Call the insurance company to verify it is active.
Ready for a free estimate from a licensed Clarksville roofer?
Call (931) 666-1469