Top-Rated Roofing Company in Clarksville, TN
By Marcus A. Trent · Updated 2026 · Roofing Guide
Top-rated. Five stars. Best in Clarksville. You see these claims everywhere. But what do they actually mean? Any company can claim to be top-rated. You need to verify. Some companies buy fake reviews. Some delete negative ones. Some have only 10 reviews and call themselves "top-rated." We have over 200 reviews on Google alone, with a 4.9 average, and we have been serving Clarksville since 2003.
We are a top-rated roofing company in Clarksville. Hundreds of ve-star reviews. A+ Better Business Bureau. But we do not rely on that. We let our work speak. We also know that a 4.9 rating with 200 reviews is more meaningful than a 5.0 with 10 reviews. A perfect score is suspicious because no company pleases everyone.
This article covers top-rated roofing in Clarksville. What it means. How to verify. And why we deserve the title. Call (931) 666-1469.
### What "Top-Rated" Actually Means in Clarksville Let us define the term. A top-rated roofing company has: - High average star rating. 4.5 or above on Google and Facebook. But 4.7-4.9 is more realistic than 5.0. No company pleases everyone. We have a 4.9.
- Many reviews. Not just a handful. At least 50. For a company that has been in business 20+ years, hundreds is normal. We have over 200 on Google and more on Facebook.
- Reviews over time. Not just a recent cluster. Reviews from 5 years ago, 2 years ago, and last month. That shows consistency. Our reviews go back to 2010.
- Positive patterns. Communication, cleanliness, quality. The same compliments appear over and over. "They cleaned up every nail." "They answered the phone." "They showed up on time." - Responds to negative reviews. Tries to resolve issues. Does not argue or ignore. We respond to every negative review within 24 hours.
- No major patterns of complaints. No recurring issues like "never showed up" or "roof leaked after one year." A single bad review about a specific problem is normal. Ten reviews
What Makes a Top-Rated Roofer in Clarksville, TN
saying the same thing is a pattern.
- Local references. A top-rated company should have homeowners in Clarksville who will vouch for them. We have dozens.
We meet all these criteria. Hundreds of reviews. 4.9 average. Reviews going back to 2010.
Patterns of praise for communication and cleanup. We respond to every negative review. No major complaint patterns.
We are also A+ rated by the Better Business Bureau. That means we respond to complaints and have no unresolved issues. The BBB rating is based on complaint history and response, not just customer satisfaction. An A+ is the highest.
Fort Campbell families, our top rating is verified by military homeowners. Search for "military" or "deployment" in our reviews. You will see comments like "They worked with my power of attorney while I was deployed" and "They gave me the military discount without me even asking." ### How to Verify a Company's Rating (Step by Step) Do not trust the star rating alone. Here is how to dig deeper.
- Check Google. Search "Clarksville Roofing Co." Look at the star rating and number of
reviews. Click through to read recent reviews. Sort by newest. Look for details. A review that says "Great job, they replaced my roof on Tiny Town Road" is specific and likely real.
- Check Facebook. Similar process. Look for verified reviews (they have a checkmark).
Facebook also shows when the reviewer lives in Clarksville. That adds credibility.
Also look at the number of complaints and how they were resolved. A company with an A+ rating but many unresolved complaints is a red ag.
- Look for patterns. If you see the same complaint multiple times ("they didn't clean up
nails"), that is a red ag. If you see the same praise multiple times ("they cleaned up perfectly"), that is a green ag.
be new or may have deleted old negative reviews. We have reviews going back 15 years. You can see them on Google.
- Ask for local references. Call them. Ask about their experience. Ask if the roofer showed
up on time, if the roof leaked, and if they would hire them again. This is the most reliable verification.
- Check for responses to negative reviews. A company that ignores negative reviews or
argues with reviewers is a red ag. We respond to every negative review with an apology and an offer to make it right.
### Why Clarksville Roofing Co Is Top-Rated We earn our ratings. We do not buy them. We do not fake them. We do not delete negative ones. We have had customers leave negative reviews, and we left them up. We responded to each one. In most cases, we resolved the issue.
Our process produces happy customers. Free inspections. Honest estimates. Permits. Quality materials (GAF and Owens Corning). Experienced crews. Cleanup with magnets and blowers.
Warranties (10 years workmanship). Communication. We call you back. We show up on time.
When something goes wrong (it happens), we fix it. That is why we have a 4.9 instead of a 5.0.
A perfect rating would mean we never made a mistake. We have made mistakes. But we corrected them. Customers appreciate that. They leave reviews saying, "They made it right." For Fort Campbell families, our top rating is verified by military homeowners. Read their reviews. They mention deployments, discounts, and base access. They mention that we worked with their spouse while they were overseas. That is not marketing. That is what we do.
### Frequently Asked Questions
Frequently Asked Questions
Can a roofing company buy ve-star reviews?
Yes, it happens. Look for generic language ("Great job!" repeated) and clustered dates (all reviews in one week). Look for reviewers with only one review (a fake account). Our reviews are detailed and spread over years. You will see reviews from 2010, 2015, 2020, and 2025.
What is the Better Business Bureau rating, and does it matter?
The BBB rates companies A+ to F based on complaint history and response. An A+ rating indicates a company that resolves complaints. We have an A+. It matters because the BBB is a neutral third party. They verify the company's license and insurance.
Should I trust a company with a 5.0 average?
Be skeptical. A perfect rating with hundreds of reviews is unusual. No company pleases everyone. A 4.7 to 4.9 is more realistic. It shows that the company has happy customers but also handles complaints well. We have a 4.9.
How many reviews should a top-rated roofer have?
At least 50. For a company that has been in business 20+ years, hundreds is normal. We have hundreds. A company with 10 reviews and a 5.0 average has not been tested.
Do you have any negative reviews?
Yes, a few. We respond to each one. In most cases, we resolved the issue. Read our responses. We do not hide them. We do not delete them. We learn from them.
Can I see examples of your work before hiring?
Yes. We can provide photos of recent jobs. We can also give you addresses of homes we have roofed (with permission). Drive by and look. We are proud of our work.
Ready for a free estimate from a licensed Clarksville roofer?
Call (931) 666-1469